Community Success Stories

Home4Good Provides Housing Support to Delaware Families

YWCA Delaware provides diversion and rapid re-housing services to help local families who are on the brink of homelessness or have recently become homeless. These services offer temporary support most often to those who do not require emergency shelter but do need short-term rental assistance to help regain self-sufficiency.

Participating local landlords make leasing accommodations for tenants, such as more lenient credit or income requirements. Tenants also receive case-management assistance and financial help from YWCA to cover initial deposits, utilities and rental payments.

Through FHLBank’s Home4Good initiative, which was introduced in 2018 to support homeless services, FHLBank member Artisans’ Bank helped YWCA acquire funding to support its diversion and rapid re-housing services.

“Home4Good is a new tool in our toolbox,” said Stephanie Staats, Chief Executive Officer of YWCA Delaware. “The program helps us keep more Delaware families off the streets.” Joel Schiller, Artisans’ Senior Vice President, Chief Risk Officer, and Compliance & Community Reinvestment Act Officer, knows it is difficult for Delaware nonprofits to find funding and is happy that Artisans’ could assist.

“The YWCA is really engaged in helping the community,” Schiller said. “By supporting an organization already helping people stay in homes, Home4Good funding is going to a great place.”

AHP Gives Philadelphia Families a Place to Call Home

In 2015, FHLBank member Customers Bank began partnering with Habitat for Humanity Philadelphia to create affordable homes in Philadelphia.

Together, the two organizations have accessed more than $1.9 million in FHLBank Affordable Housing Program (AHP) grants to help support 22 new homes in previously vacant and blighted areas of the city.

Five of the homes were built in Hope Village, located in the neighborhood of Sharswood, using sustainable construction methods. The remaining energy-efficient homes are being built in Diamond Park in Lower North Philadelphia. All homeowners invest time and effort to assist in the construction process. AHP provides additional funding to housing projects that need it most. "Our partnership with Customers Bank allows us to serve more Philadelphians by giving us access to AHP," said Carrie Rathmann, the Habitat chapter’s Director of Strategic Partnerships.

Joseph Schupp, Customers' Senior Vice President and Community Development Officer, believes AHP is a win-win for the bank and the city. "Our goal was to help get funding back into the community," he said, “and these housing projects would not have been possible without AHP."

BOB Helps a Small Business in Chambersburg Grow

When Rob Almstrom learned that several industry professionals were looking for new jobs, he knew he could recruit the talent to grow his own small business, American Print Consultants (APC).

Based in Chambersburg, Pennsylvania, APC sells specialty printing equipment across the mid-Atlantic region, and additional staff would help increase the company's customer reach and drive additional business.

Almstrom turned to FHLBank member Patriot Federal Credit Union to help fund APC’s immediate increase in payroll. Patriot used FHLBank's Banking On Business (BOB) program to support the small business loan, which otherwise would not have met traditional underwriting standards. As a result, APC was able to add five new staff and purchase a new delivery truck. "We knew it would take time to grow the business," Almstrom said. "By using BOB, Patriot helped us cover our increased expenses until we could build our customer base."

Patriot was excited to help the small business expand and to support the community. "APC needed help to grow, and we wanted to provide a solution that also helped mitigate the business risk for us," said Eric Foreman, the credit union's Senior Vice President of Business Lending. "BOB was the glue that brought the deal together."

CLP Helps Lackawanna County Improve Public Spaces

In 2018, officials of Lackawanna County, Pennsylvania, needed to make county-wide improvements and turned to FHLBank Pittsburgh member Fidelity Bank for help with funding.

Fidelity used FHLBank’s Community Lending Program (CLP) to provide the County with flexible, competitive financing. The funds supported a variety of capital projects, including repairs to government buildings, improvements to a bridge and several local roads, and updates to an 840-acre park used year-round by residents and visitors.

"CLP's flexible terms and low interest rate helped Lackawanna County get the funding it needed, while ultimately saving the taxpayers money," said Timothy O'Brien, Fidelity’s Senior Executive Vice President and Chief Lending Officer. Salvatore DeFrancesco, Fidelity's Executive Vice President and Chief Financial Officer, agrees that using the program benefited the County and, ultimately, the community. "Because of CLP’s flexibility, we were able to help support local jobs and improve infrastructure for residents."

FFD Provides a Path to Homeownership in Pittsburgh

In just four years, FHLBank member First Commonwealth Bank has helped more than 100 first-time homebuyers purchase a home by using FHLBank’s First Front Door (FFD) program.

One of those buyers, Jodeci Jackson, was a single mother working overtime to afford a family home. Once she found her ideal house in east Pittsburgh, local housing programs helped reduce the purchase price, and FFD provided $4,900 to help cover the down payment and closing costs.

"FFD helped me a lot," said Jackson. "As a single mom focused on daily life, like paying bills and raising a small child, the extra money was a big help for my family." Evan Zuverink, First Commonwealth’s Vice President and CRA Officer, agrees that FFD helps those who need it most.

"It gives homebuyers who can afford a mortgage payment, but have limited savings for down-payment and closing costs, the resources they need to succeed," Zuverink said. "With FFD, First Commonwealth has been able to help Jodeci, and families like hers, find a place to call home."

Shinnston Celebrates a Decade of Blueprint Communities Revitalization

In 2007, the town of Shinnston, West Virginia, joined FHLBank's Blueprint Communities initiative, and that choice continues to pay dividends more than a decade later.

Town leaders received training and help to implement a comprehensive community revitalization plan. Thanks to FHLBank member WesBanco, the leaders were also connected to FHLBank funding to help put their ideas into action.

Within five years, Shinnston had attracted 12 new businesses. By year 10, the community had added apartment complexes, improved signage and landscaping, launched summer events in the park and updated a 16-mile walking trail for residents. Today, the town's growth shows no signs of slowing. "Without Blueprint, we would not have been able to accomplish this," said Kathleen Panek, City Clerk and Shinnston Blueprint Community team member.

LaReta Lowther, WesBanco’s Senior Vice President of Community Reinvestment Act Compliance – Community Development, agrees. "The town has participated in other initiatives before," she said, "but the Blueprint Communities training laid the groundwork for Shinnston's revitalization."

BOB Helps Child Care Center Expand in Allentown

By 2017, the Watch Us Grow Childcare Learning Center had been serving the child care and education needs of families in Allentown, Pennsylvania, for only a few years. The center was, however, already experiencing growing pains, with a long waiting list of families who wanted to take advantage of its services. When the tenant next door vacated, the building’s landlord offered the center a new 10-year lease that would more than double its existing space.

Watch Us Grow sought financing for the expansion from FHLBank Pittsburgh member Community First Fund, which offers entrepreneurs access to financing and technical assistance for projects that help to revitalize communities. In addition to arranging a government-guaranteed loan to the center, Community First Fund sought assistance from FHLBank’s Banking On Business (BOB) product. BOB was able to provide $35,000 in secondary financing to make the deal work.

"Financing this day care expansion right in the heart of Allentown is a perfect example of how collaboration in our communities creates jobs, child care opportunities and prosperity for owners and stakeholders," said John Scott, Vice President of Community First Fund. "Our loan to Watch Us Grow wouldn't have been possible without BOB."

With construction now completed, Watch Us Grow will soon employ up to 50 local workers and provide services to more than 500 children. Services include full-time day care, after-school programs and tutoring, and drop-in care. The center offers a curriculum that includes arts and crafts, dance and gymnastics. The fact that the center is open around the clock makes it especially appealing to parents who work third shifts or swing shifts.

"Our child care center fills a vital need in the community," said Jerresky Martinez, Watch Us Grow's CEO. "We're fortunate to be able to use Community First Fund and FHLBank Pittsburgh financing to expand our facilities and serve more families, challenging the minds of children today so they become leaders tomorrow."

Ridgeline Children's Shelter Uses CLP to Serve Society's Most Vulnerable

Headquartered in Clarksburg, West Virginia, the Genesis Youth Crisis Center has been providing services to at-risk youth for nearly 40 years. Recognizing an acute local need for short-term emergency housing for young people, Genesis recently decided to purchase an existing building in Parsons, West Virginia, and renovate it into the Ridgeline Children’s Shelter. Genesis approached West Union Bank for help with financing the Ridgeline project. West Union was able to secure a $450,000 low-interest loan through FHLBank Pittsburgh’s Community Lending Program (CLP) to support the cost of the project in its entirety.

"The Community Lending Program is a very good product to have in our financial toolbox," said Mike Hall, Senior Vice President of Business Development at West Union Bank. "It allows for longer-term fixed pricing, is complementary to our asset-liability management program and offers great benefits to our customers."

The Ridgeline Children's Shelter opened officially with a ribbon-cutting ceremony at the new facility in early 2018. At any given time, the shelter will house up to 15 children ages 10-18 who are transitioning from untenable family situations. The shelter provides a therapeutic environment where children receive group interaction, life skills and behavior management. Each year, approximately 50 to 75 children will pass through the doors of the facility, which will also employ as many as 25 people from the local community.

"As a small community-based organization, we pride ourselves on becoming a part of any community our programs serve," said Matt Rudder, Chief Executive Officer of Genesis Youth Crisis Center. “The low-interest loan secured by West Union Bank through FHLBank Pittsburgh allowed us to get the funding we required to help more children and families throughout West Virginia with services so desperately needed."

When society’s most vulnerable citizens need assistance, Genesis Youth Crisis Center and West Union Bank are there to help.

Recovery Point Charleston Offers Hope, Transforms Lives

Alcohol and drug addiction is on the rise nationwide, with West Virginia being especially hard hit. In response to this crisis, Recovery Point West Virginia took a vacant building in Charleston and turned it into an 84-bed facility that includes a detox center. Opened Nov. 1, 2016, the Recovery Point Charleston facility hosts a long-term residential program that offers hope to women and their families in this high-need community.

To assist with the more than $2 million in construction costs, Summit Community Bank arranged for an Affordable Housing Program (AHP) grant of $500,000 through FHLBank Pittsburgh.

“It’s a privilege to work with partners so dedicated to assisting the communities we serve,” said Tony Ward, Senior Vice President of Commercial Lending at Summit Community Bank. “Our sincere desire is to help with this epidemic, and we’re encouraged by the fact that the grant funds for this facility have allowed Recovery Point to treat those in need now and for many years to come.”

Recovery Point West Virginia serves more than 300 men and women in Charleston, Huntington, Parkersburg and Bluefield, West Virginia. The organization also offers drop-in recovery coaching services at locations throughout the state. Recovery Point services are free, and its programs use non-medical detoxification procedures. They also help to reduce recidivism of felony offenders who have substance-use disorders by offering judges alternative sentencing options.

“The addiction epidemic plaguing our community requires comprehensive solutions to turn the tide,” said Matt Boggs, Executive Director of Recovery Point West Virginia. “Prior to opening Recovery Point Charleston, many women were forced to leave West Virginia for help. Now, women can remain close to their families while they experience the transformative process of recovery.”

PS Bank Puts Families in Homes with FFD

Plenty of families and individuals in Northeastern Pennsylvania have a dream of buying their first home. Problem is, many can’t afford it. PS Bank of Wyalusing, Pennsylvania, has decided to do something to make home buying easier. Its mortgage division, PS Mortgage, has combined forces with FHLBank Pittsburgh and its First Front Door (FFD) product to put more families in homes. FFD offers up to $5,000 in down payment and closing cost assistance to first-time homebuyers. PS Bank’s lenders took the first step of telling realtors, associates and, importantly, prospective homebuyers about the FFD grants. They also contacted Lackawanna County and the City of Scranton, which both offer homebuyer assistance programs of their own. Both agreed to combine funding resources with FFD, enabling families to receive more than $15,000 in assistance toward their home purchase.

“Many of our customers didn’t realize programs were out there to help first-time homebuyers,” said Lori Rudalavage, Vice President and Senior Mortgage Lender at PS Bank. “The FFD assistance not only lowers their out-of-pocket money but sometimes eliminates the need for private mortgage insurance. It makes their monthly mortgage payments affordable.” In 2017, PS Bank utilized FFD to place 16 families and individuals in homes.

Rudalavage recognizes the added benefits of helping people buy homes. “Homeowners spend money on improvements and repairs, boosting the local economy and making their neighborhoods better places to live,” she said. Rudalavage also acknowledges the boost PS Bank gets from all this home-buying activity. “Anytime we can help a family obtain a mortgage loan, it benefits us, too. Not only do we get their business now, but we can often count on referrals or repeat business from that family in the future.”

Smithmyer's Superette Continues to Serve Loretto, Thanks to BOB

Since its opening in 1965, Smithmyer's Superette in Loretto, Pennsylvania, was owned and managed by the Smithmyer family for more than 50 years. In 2017, when Jay and Louise Smithmyer decided it was time to retire, they wanted to hand off the reins to Jim Gregg and Jess Farabaugh. But there was one small problem.

"Because of the successful nature of the store, a portion of the purchase price included goodwill that was hard to finance," said Deborah Krise, Vice President and Business Development Officer at Marion Center Bank, headquartered in Indiana, Pennsylvania. Krise looked to FHLBank Pittsburgh's Banking On Business (BOB) product for assistance. "The BOB funding helped to cover collateral and equity shortfalls in the transaction," said Krise.

Smithmyer's Superette is the sole provider of groceries, meats and deli products to Loretto, surrounding communities and Saint Francis University students. It employs nine full-time and full-time equivalent employees, including Frank Wyland, who has been the head of the meat department for more than 40 years. The store provides an opportunity for local citizens to work in a friendly, professional atmosphere.

"Jess and I are very proud to be the new owners of Smithmyer's Superette," said Jim Gregg. "This small grocery store has had an excellent reputation, and we couldn't be more excited about continuing its success. Thanks to Marion Center Bank and FHLBank Pittsburgh, we were able to make our dream of one day owning a successful business a reality."

WesBanco and BOB Brewing New Business in Clarksburg, West Virginia

Kevin and Sarah Zakariasen had a desire to start a family-run coffee shop in downtown Clarksburg, W.Va. The dream became a realization for the couple recently when they officially opened the doors of Stonewall Coffee, LLC.
Located next to the County Courthouse, it is the only coffee shop in the Clarksburg business district, catering to office workers, retail employees and local residents. Independently owned and operated, Stonewall Coffee is named after Thomas “Stonewall” Jackson, the Civil War general whose birthplace was Clarksburg.
The Zakariasens had reached out to their local community bank, WesBanco Bank, Inc., which used funding from FHLBank Pittsburgh’s Banking On Business (BOB) program to supplement the financing the owners needed to get their business off the ground.
LuAnne Bush, Vice President at WesBanco Bank, Inc., said, “Without FHLBank Pittsburgh’s BOB product, the Zakariasens’ dream may not have come true as quickly as it did. The flexibility of the BOB product helped to provide the last step in financing allowing Stonewall Coffee the necessary cash to purchase equipment and to finalize renovations to their building. The BOB loan program is a fitting product for startup businesses.”
Downtown businesses have welcomed the new coffee shop. "The first day we opened up, we had more than 130 people come through the doors," said Kevin Zakariasen. "It's been really exciting and neat to see the community come out and say, 'Hey, this is exactly what we needed here in Clarksburg,' and that has been so encouraging."

River Wards Cafe Gives Wakeup Call to Philly Neighborhood

Developers Larry McKnight and Joe Livewell aspired to open The River Wards Cafe, a business they believed would bring together the various communities – or wards – along the Delaware River, north of Center City, Philadelphia. They called on FHLBank member Port Richmond Savings Bank (PRS Bank) to help finance the startup. PRS Bank used funding from FHLBank Pittsburgh’s Banking On Business (BOB) program to supplement financing the developers needed for leasehold improvements and to buy equipment, furniture and inventory. The BOB program made the transaction creditworthy with recoverable assistance the developers will pay back over time.

BOB Funds Support Organic Farm in Western Pennsylvania

In early 2017, the owners of Edible Earth Farm wanted to expand their organic vegetable business and move closer to their customers in Erie and Pittsburgh. They approached Mercer County State Bank (MCSB) for help purchasing the perfect property in Sandy Lake, Pa. The new location was close to the I-79 corridor, providing easy access to customers, markets and seasonal laborers. The five-employee business would also double its acreage, allowing it to add organic fruits and meat to the product offerings and increase staff – to seven in the first year and possibly 12 by year three.
MCSB relied on FHLBank’s Banking On Business (BOB) product to help fund the loan since the business didn’t have enough cash for a full down payment. "Due to the significant changes to the company’s business and large expansion, this transaction had quite a bit of risk associated with it," said Shelley Carfolo, MCSB’s Commercial Lender. "We couldn’t have done it without the BOB funds."
The owners were able to relocate in time to plant for the spring season. They also opened up deposit accounts and a line of credit at the bank. With BOB, MCSB was able to help small business in its own back yard and establish a solid customer relationship for years to come.

St. Francis Villa Residents in Kensington, Pa., A New Home for the Holidays

Forty one-bedroom apartments of affordable senior housing recently opened in the Kensington area of Philadelphia, Pa., in time for the holidays. For one new resident, Theresa, moving into St. Francis Villa has been more than just finding a nice place to live. It’s been a blessing too. Through her volunteer work at nearby St. Francis Inn, she has found new meaning and purpose: “It has really changed my life,” she said. “The fellowship with the Franciscan community and the guests that we serve – it’s extraordinary.” Theresa attends mass there and has become a regular participant in their ministry to the hungry and homeless.
Theresa loves her third-floor corner apartment. “It has windows everywhere and is so bright and airy. Harvey [her rescue cat] loves his sunny window sill, and I love how it faces our garden,” she said. She enjoys the common events in the building and has made some friends among her new neighbors, who comprise a multicultural community.
Theresa says living at St. Francis Villa has improved her quality of life. “I don't think I've felt this good in quite a while,” she said. “It's like I've gotten younger, and I feel blessed, like God has placed me here with all these wonderful people around me. He’s taking care of me.”
The project increases the number of affordable units in the area for the elderly while eliminating an abandoned property to a more appropriate use. Building amenities include community rooms, laundry facilities, administrative space, garden walking paths and 24-hour security monitoring systems. An FHLBank Pittsburgh Affordable Housing Program (AHP) grant of $443,991 through FHLBank member PNC Bank benefitted the project.